Requests & Plans

A booking can be a one-off session, a package, or an ongoing monthly plan. This guide explains the differences and how each is paid.

Making a request

You start every booking as a request from a tutor's public page. The tutor reviews it and, once accepted, you pay to confirm.

  1. 01Pick an offering and a booking type on the tutor's page.
  2. 02Choose your options (duration, dates, currency) and submit the request.
  3. 03The tutor accepts it, and you're asked to pay.
  4. 04Track the request and its status under Requests in your portal.

Single, package, recurring

A single booking is one session, paid once. A package is a set number of sessions bought together. A recurring plan is an ongoing arrangement billed month by month — good for regular weekly lessons. The tutor's offering determines which types are available. A recurring plan doesn't have to be an unbroken run. If your tutor is busy on one of the weeks, that date is marked and left out — you book the weeks that work, and the times you can pick show how many of your dates they cover. Choosing a number of lessons means exactly that: if your tutor is busy on one of the weeks, the plan carries on to the next free one rather than giving you fewer lessons.

How recurring plans are billed

A recurring plan is paid one month at a time, before each month begins. Each month you can adjust that month's sessions during your editing window; if you don't, the schedule stays as planned. You'll be reminded when a payment is due. If a month goes unpaid, you get a short grace period with a reminder before the plan ends — so a missed payment doesn't instantly cancel everything. You can view and manage your plans under Plans in your portal.