MMatheia

Notes

Notes sit on a student's profile and record what happened and what to work on next. Each note has an audience, chosen when you write it, so the same page holds both your private thinking and what you want the student to read.

Who can see a note

There are three levels. Private is yours alone — nobody else in your organization can read it. Staff is visible to the owners and admins of your organization and to the tutors who teach that student, but never to the student. Shared appears in the student's portal, and they can reply to it. The level is shown on every note, both as a label and as a coloured edge, so it is obvious at a glance which is which.

Writing a note

Open a student, go to Notes, and add one. Pick the audience before you save — the control spells out who will be able to read it.

  1. 01Open the student and select the Notes tab.
  2. 02Select Add note and write what you want to record.
  3. 03Choose the audience: private, staff, or shared with the student.
  4. 04Save. You can change the level later if you get it wrong.

Replies

Any note can be replied to, and a reply is always seen by exactly the same people as the note it answers. That means a shared note becomes a conversation the student can take part in, while a staff note stays a conversation among staff. Changing a note's audience moves its replies with it.

Attachments

Notes and replies can carry files — up to five per entry, 10 MB each. A file follows its note's audience: attach something to a shared note and the student can open it; attach it to a private or staff note and they cannot. Removing a note deletes its files.

Common questions

Can a student see my private notes?
No. Private notes are visible only to you, and staff notes only to your colleagues. Only notes marked shared ever reach the student.
What if I share a note by mistake?
Change its level back. Its attachments stop being reachable by the student at the same time.
Do lesson notes appear here?
Yes. Notes recorded against a completed lesson show in the same timeline, marked as coming from that lesson, and are read-only.
I work alone — do I need the staff level?
No. Outside an organization there is no staff room, so you only see private and shared.