Getting Paid

You get paid through your own Stripe account, which you connect once. Until it's connected you can manage students and schedule freely, but you can't take paid bookings or publish cohorts.

1. 01Go to Settings → Integrations and start the Stripe connection.
2. 02Complete Stripe's onboarding — your details and a bank account for payouts.
3. 03Return to Matheia; once Stripe confirms your account can take charges and payouts, you're ready.
4. 04You'll also need a complete billing profile (for platform invoices) before creating paid offerings.

When you accept a booking or a student pays for a lesson, they check out securely through Stripe. The charge lands in your Stripe account and Stripe pays it out to your bank on its normal schedule. You can price an offering in several currencies; each student is charged in the currency they chose, and your prices are net — the student is charged net plus your session VAT. Every payment on your list, due or received, names what it is for and lists the lessons it covers, linked to their pages. A recurring plan's charge shows that month's lessons only, not the whole run — so a charge you are asked about can be reconciled without opening anything else, and you and the student are reading the same description of it.

A recurring plan pays you monthly rather than once up front. The student's first payment covers the plan's opening month, and every later month is charged before it starts. Each month follows the same cycle: the student gets a window to adjust that month's sessions, and it closes five days before the month begins. You then have until three days before the month starts to approve the schedule. If a student never opens their window, Matheia raises the proposal for you so the month doesn't stall. Your deadline is real: if the month is still unreviewed three days out, Matheia settles it for you and bills it, so the student is never left without time to pay. Lessons the student asked to drop are dropped; lessons they asked to move stay where they are, because moving one needs your say-so. You are reminded the day before that happens. The whole plan appears in your calendar once the first month is paid. Later months show as Planned: they hold your availability exactly as a booked lesson does, so nobody else can take that slot, and each becomes a plain lesson when its month is billed. They are released if the student stops paying or the plan is cancelled. You'll be emailed when a student proposes changes to a month, and when a month is ready for you to approve — including when the student made no changes and the schedule stands as planned. When a student books close to the start of the following month, their first payment covers two months rather than one. The adjustment-and-approval cycle needs about a week to run, and a month starting in a few days doesn't have it, so that month is billed up front and the plan resumes its normal rhythm afterwards.

The platform takes a small commission on each lesson payment, deducted automatically at the time of charge — you receive the rest. On the Payments page every received payment shows what was taken and what was left, and the month's totals are summed above the list, so the fee is never something you find out about later. Premium removes the commission entirely; the rates are shown on the Premium page. Because commission is a percentage, it's the same in every currency.

You can refund a paid lesson; the funds and the platform fee are returned, and if an invoice was issued a matching credit note follows. For cohorts, refunds are handled automatically where the rules require it — for example, when an under-filled cohort is cancelled, every paid seat is refunded without you doing anything.