Booking proposals

Proposals suit the cases where a request would be awkward: rescheduling after a cancellation, offering a trial to someone who has just got in touch, or filling a gap in your week with a student you already teach. The student still confirms and still pays, so nothing is booked behind their back. If a lesson in the month you're approving is no longer possible — because your calendar has filled since the plan was booked — it's flagged here before you approve. You can wait for the student to propose a new time, or approve the month without those lessons.

Start from Bookings. You choose the student, the product, and a slot from your own availability, so a proposal can never land on a time you are not free.

1. 01Open Bookings and start a new proposal.
2. 02Pick the student it is for.
3. 03Choose the product, which fixes the price and the length.
4. 04Pick a place if the lesson is in person.
5. 05Select one of the offered slots, add a note if it needs explaining, and send it.

Sending a proposal reserves the slot straight away, so the same time cannot be taken by someone else while the student decides. If your calendar is connected, the hold appears there as a tentative block. Should the student decline, or the response deadline pass, the hold is released and the time is free again. A proposal never holds a slot for more than three days from when you send it: two for the student to answer and one to pay. So a plan agreed weeks ahead does not leave your calendar blocked and unpaid until the lesson itself.

Accepting turns the proposal into a booking awaiting payment, on the same terms as any other. Once paid, the lesson is scheduled and appears in both calendars. Declining releases the slot immediately, and you can propose another time. The student has a day from accepting to pay, brought forward if the lesson is nearly here or the three-day hold is running out. If that passes, the slot is released and the booking lapses. For a recurring plan the same deadline decides whether their first payment covers one month or two — a plan that starts promptly leaves them room to adjust the following month, so it is billed separately.

Two more things can land here. A cover request asks you to take a few specific lessons for a colleague; the dates are listed, because that is what you are agreeing to. A handover offers you a whole recurring plan, its remaining lessons and the monthly cycle that goes with it. Both work the same way: nothing changes until you accept, accepting blocks those hours in your availability straight away, and your calendar is checked again at that moment — if something was booked since you were asked, it is refused rather than double-booking you. Declining changes nothing and goes back to the organisation with your reason. An unanswered request lapses on its own before the first lesson it covers.